Lucent Leases respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard the personal data you provide when contacting us through our website.
This website is operated by Lucent Leases and complies with the requirements of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
When you submit an enquiry through our contact form, we may collect the following personal information:
– Your name
– Your email address
– The contents of your message
The information you provide is used to respond to your enquiry, provide assistance related to your request, and communicate with you about relevant services offered by Lucent Leases.
If you choose to opt in, Lucent Leases may occasionally send information about housing services, partnership opportunities, or updates related to our work with councils, landlords, and communities.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Where applicable, marketing communications are only sent where you have provided consent to receive them. Consent is optional and is provided through an opt-in checkbox when submitting forms on our website.
You may withdraw your consent at any time by contacting us directly or by using the unsubscribe instructions provided in any marketing communication we send.
Our contact form uses a third-party email delivery service to send enquiries to our team. This means your message may be processed by a secure email service provider in order for us to receive and respond to your enquiry.
These providers process data only for the purpose of transmitting contact form messages and are required to maintain appropriate security standards. We take reasonable steps to ensure that any third-party service providers we use comply with applicable data protection laws.
We retain contact enquiries only for as long as necessary to respond to the request and maintain appropriate records of communications.
If you have opted to receive marketing communications, your information may be retained for this purpose until you withdraw your consent or request removal from our communications.
Under UK data protection law, you have the right to request access to the personal data we hold about you, request correction of inaccurate data, request restriction of processing, or ask for your information to be deleted where appropriate.
If you would like to exercise any of these rights, please contact us using the details below.
If you have any questions about this privacy policy or how your data is handled, please contact us:
